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Re: Timothy C. May: Mini-mailbombs and Warning Letters

2 expanded posts ยท every known parent and child

NODE 08dc0065Re: Timothy C. May: Mini-mailbombs and Warning Letters
> 
> 	but the key was not there.  Please mail me your key.  Thank you.
> 
> 
> If anyone has a constructive suggestion as to how this mail could be
> changed to convey more information or to be less "threatening", please
> mail me.
> 
Sure, I found the above offensive.  It comes across in exactly the same
tone as a cop saying, "Please step away from the car."  I know it's silly,
but sometimes Please just isn't enough.  The simple change:

      but the key was not there.  Could you please mail me your key?  Thanks.

works miracles:)  The tone on the rest of it was nice.  You have to be careful
with imperatives.  They usually sound mean...even with a please at the front.

Patrick
   _______________________________________________________________________
  /  These opinions are mine, and not Verity's (except by coincidence;).  \
 |                                                       (\                |
 |  Patrick J. Horgan         Verity Inc.                 \\    Have       |
 |  patrick@verity.com        1550 Plymouth Street         \\  _ Sword     | 
 |  Phone : (415)960-7600     Mountain View                 \\/    Will    | 
 |  FAX   : (415)960-7750     California 94303             _/\\     Travel | 
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NODE 92baefe8Re: Timothy C. May: Mini-mailbombs and Warning Letters
> The simple change:
>
> but the key was not there. Could you please mail me your key? Thanks.
>
> works miracles:) The tone on the rest of it was nice. You have to be careful
> with imperatives. They usually sound mean...even with a please at the front.
I got this letter in favor of some change in the wording, and a few
letters saying "wording is fine as is".
I assume that those who currently have no beef with the wording will
not be offended by the added words, thus I have happilly integrated
Patrick's suggestion.

I have also added to the code a list of people who don't like
receiving key-queries, added a test that gives an error if the user
attempts to send a key-query to such an address, and made TCM's
address the default value for the list.

I have also added code to maintain a disk-based list of addresses that
have already been mailed for a key, and added code that checks against
this list before sending mail.

I'll put this latest version of mail-secure.el (also upgraded to work
with the latest version of mailcrypt (3.3)) on my web page with in a
day or so. Until then, anyone who wants a copy can mail me.
To those who sent polite suggestions: thank you. Your constructive
criticism has helped make mail-secure.el a better tool.
I encourage anyone else who has suggestions or comments to mail me. I
try to be responsive to constructive input, as doing so helps the
package improve, be accepted and get used.
TJIC