Nations Bank Visa scam/error

-----BEGIN PGP SIGNED MESSAGE-----

This may be off topic or then again it may not be.

A friend paid his balance and cancelled his Nations Bank Visa card 
about 6 months ago.  A couple of days ago, he received a bill from
Nations Bank for a *recent* charge, which the indicated vendor denies 
submitting.

My friend has been trying for two days to get through to Nations Bank
on its customer service line, to no avail.  He keeps getting a "due to
heavy calling volume our queue is full" message.

Anybody know who screwed up how?

bd

-----BEGIN PGP SIGNATURE-----
Version: 2.6.2

iQCVAwUBMmT3y680j2q8tTgtAQGC7wQA2ris5C3KAD6qLy3AmtglJRoZrei72CIH
MEm7DGasD4AXqfwkjdmvZScAVXRD+KHHgVZQKQp+H0+D/TWHZCN9nrwE1z5/j73R
o8qXDCC0owwJabZHknOMwpBm4Sf6JUGs7Wm1K9JmpVlF01GP+z7rxOMXfvZrlxvy
mwcK3wjIPCU=
=PTmz
-----END PGP SIGNATURE-----

On Tue, 29 Oct 1996, Brad Dolan wrote:

> 
> -----BEGIN PGP SIGNED MESSAGE-----
> 
> This may be off topic or then again it may not be.
> 
> A friend paid his balance and cancelled his Nations Bank Visa card 
> about 6 months ago.  A couple of days ago, he received a bill from
> Nations Bank for a *recent* charge, which the indicated vendor denies 
> submitting.
> 
> My friend has been trying for two days to get through to Nations Bank
> on its customer service line, to no avail.  He keeps getting a "due to
> heavy calling volume our queue is full" message.
> 
> Anybody know who screwed up how?


Your friend, for doing business with Nations Bank.

> 
> bd
> 
> -----BEGIN PGP SIGNATURE-----
> Version: 2.6.2
> 
> iQCVAwUBMmT3y680j2q8tTgtAQGC7wQA2ris5C3KAD6qLy3AmtglJRoZrei72CIH
> MEm7DGasD4AXqfwkjdmvZScAVXRD+KHHgVZQKQp+H0+D/TWHZCN9nrwE1z5/j73R
> o8qXDCC0owwJabZHknOMwpBm4Sf6JUGs7Wm1K9JmpVlF01GP+z7rxOMXfvZrlxvy
> mwcK3wjIPCU=
> =PTmz
> -----END PGP SIGNATURE-----
> 
> 
> 

--
Forward complaints to : European Association of Envelope Manufactures
Finger for Public Key   Gutenbergstrasse 21;Postfach;CH-3001;Bern
Vote Monarchist         Switzerland

Note: I've been forcibly unsubscribed from this mailing list and blocked
from resubscribing. I'm no longer subscribed to this mailing list. Let
this be a lesson to those who send "unsuscrive" requests to the list.

Brad Dolan <bdolan@USIT.NET> writes:
>
> A friend paid his balance and cancelled his Nations Bank Visa card
> about 6 months ago.  A couple of days ago, he received a bill from
> Nations Bank for a *recent* charge, which the indicated vendor denies
> submitting.
>
> My friend has been trying for two days to get through to Nations Bank
> on its customer service line, to no avail.  He keeps getting a "due to
> heavy calling volume our queue is full" message.

He should send them a snail mail, with return receipt requested, saying
what you said above. It could be a bug in the bank's billing software.

If you dispute credit card charges over the phone, you give up many
important rights.  Never do that.

---

Dr.Dimitri Vulis KOTM
Brighton Beach Boardwalk BBS, Forest Hills, N.Y.: +1-718-261-2013, 14.4Kbps